Last Updated: 03/05/2017
Smart Hive Ltd ("Smart Hive") has developed
this Privacy Policy to help you understand how Smart Hive collects, uses and
discloses information Smart Hive may collect from you and/or your device
(computer, phone or other mobile device), or that you may provide to Smart Hive,
while using Smart Hive's app Ancient Planet (collectively "Smart Hive
Services"). By using the Smart Hive Services, you agree to how Smart Hive
collects, uses and discloses information that is collected from you. If you are
under 18 years old, you acknowledge that your legal guardian has consented to
this Privacy Policy. This Privacy Policy is an integral part of the Terms of Use If you, or your
legal guardian do not accept or understand this Privacy Policy, please do not
use the Smart Hive Services.
Smart Hive has received TRUSTe's
Privacy and Children's Privacy seal signifying that this Privacy Policy and Smart
Hive's practices have been reviewed for compliance with the TRUSTe
program viewable on the validation page available by clicking on the TRUSTe seal. If you have questions or complaints regarding Smart
Hive's Privacy Policy or practices, please contact Smart Hive at common@moonlightmouse.ru.
1. Definitions.
The following defined terms shall have the meanings
set forth below:
"Financial Information" means information
relating to payments and billing (e.g., name, account information, billing
address) provided by you. All Financial Information is collected for billing
and payment purposes only and will be protected and administered by Smart Hive
and/or our authorized third party partners.
"Non-Personal Information" means information
that, by itself, does not identify a specific individual or entity (e.g.,
demographic information, usage data or downloads).
"Personal Information" means specific
identifiable information about an individual or entity which may be used to
identify, contact or locate that person or entity (e.g., name, mailing address,
Device ID (defined below), email address or phone number).
2. What Information Is Collected?
Information You Provide. Smart Hive may receive and store any Personal Information, Financial
Information and/or Non-Personal Information that you provide when you interact
with Smart Hive. Some features and/or functionality of the Smart Hive Services
may be unavailable if you choose not to share certain information. Smart Hive
may use information you provide to communicate with you and to improve the
Smart Hive Services. Here are some examples:
·
Email
Communications. Smart Hive may use your
Personal Information to send you newsletters and emails related to promotions
and/or events. You can opt out of receiving promotional emails by following the
instructions in the relevant correspondence. Once Smart Hive has processed your
opt-out request, Smart Hive will not send you further promotional emails unless
you later opt back in. Whether you opt out of receiving promotional emails or
not, Smart Hive reserves the right to email you with respect to important
information, notices or changes relating to the Smart Hive Services.
·
Contact Us. If you choose to use the "Contact Us" form you will be asked to
provide Personal Information, request type of inquiry, and describe the purpose
for which you are contacting Smart Hive. If Smart Hive is aware that you are
under the age of 13, Smart Hive will delete your email address once your
request has been fulfilled.
·
Geo-Location
Data. Smart Hive does not ask you for, access, or track
any location based information at any time while downloading or using Smart
Hive's mobile applications or services.
·
Push
Notifications. On occasion, Smart Hive will
send you push notifications when using Smart Hive's mobile applications
regarding alerts to new high scores, as well as other account information that
may be important to you. If you no longer wish to receive these types of
communications, you may opt-out from receiving them by turning them off at the
device level through the settings of the device or by contacting Smart Hive at common@moonlightmouse.ru.
·
Other
Information. You may provide other Personal and Non-Personal
information whenever you interact with the Smart Hive Services, including,
without limitation, when you search the Smart Hive Services, participate in a
contest, survey or questionnaire, place an order, or communicate with Smart
Hive by phone or email.
With any of the above actions, you may supply Smart
Hive with information such as your name, address, phone number, alternate
contact information, information about your use of the Smart Hive Services,
personal descriptions and product descriptions.
Information Collected Automatically or Through
Technology. Smart Hive may receive and store certain Personal
Information and Non-Personal Information whenever you interact with Smart Hive.
While you are able to visit the Smart Hive Services and remain anonymous, Smart
Hive and/or Smart Hive's third-party service providers may still collect
Non-Personal Information through technological means. Such information may be
gathered by the following methods:
·
Tracking. Technologies such as cookies, beacons, tags and scripts are used by us
and our partners, affiliates, or analytics or service providers. These
technologies are used in analyzing trends, administering the site, tracking
user's movements around the site and to gather demographic information about
our user base as a whole. We may receive reports based on the use of these
technologies by these companies on an individual as well as aggregated basis.
·
Device
Information. When you download and use the Smart Hive Services, Smart
Hive automatically collects information on the type of device you use,
operating system, application version, and the persistent device identifier
("Device ID"). You consent to Smart Hive
collecting this information.
·
Metadata. Metadata is data collected and used to facilitate the Smart Hive
Services, monitor system usage, prevent fraud, and for other services. Some
examples of metadata that Smart Hive may collect and analyze include, without
limitation, the Internet protocol (IP) address used to connect your computer to
the Internet, computer and connection information (such as browser type,
version, and time zone setting, browser plug-in types and versions, operating
system, and platform), the full Uniform Resource Locator (URL) click sequence
to, through, and from the Smart Hive Services, including date and time, cookie
number and any products, services or features you use or interact with arising
out of or in connection with your use of the Smart Hive Services.
·
Log files. As true of most websites, Smart Hive gathers certain information
automatically and stores it in log files. This information may include internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, and/or clickstream data.
·
Tools. Smart Hive may use software tools to measure and collect information
about your use of the Smart Hive Services, including, without limitation, page
response times, upload and file transfer errors, interaction information (such
as scrolling, clicks, and mouse- overs), features
use, purchase tracking and order fulfillment and methods. Sometimes, you will
have a choice whether or not to provide information, but if you fail to provide
certain information it could impact some features and/or functionalities of the
Smart Hive Services.
·
Information from
Other Sources. Smart Hive may receive
information about you from Smart Hive's third-party service providers, or other
sources such as purchase or redemption information, Smart Hive Services usage,
payment information, reporting information, page-view information, technical,
fulfillment, advertising, search information and credit history information.
·
Mobile Analytics. Smart Hive uses mobile analytics software to better understand the
functionality of its Mobile Software on your phone. This software may record
information such as how often you use the application, the events that occur
within the application, aggregated usage, performance data, and where the
application was downloaded from. Smart Hive does not link the information
stored within the analytics software to any personal information you submit
within the application.
3. How Information Is Used, Shared and Disclosed.
Smart Hive does not sell, and generally does not
disclose, your Personal Information to third-parties without your consent.
Parents have the right to consent to collection and use of personal information
from their child without also consenting to its disclosure to third-parties, as
Smart Hive does not share information that may be collected from your child. Smart
Hive uses Personal, Non-Personal and Financial Information, among other things,
to monitor system performance, analyze internal business systems, improve the Smart
Hive Services, fulfill requests for additional products and services, contact
you about promotional and marketing activities, provide customer support, and
conduct research. The use and protection of information is an important
component of Smart Hive's business. Examples of how Smart Hive shares and
discloses your information is as follows:
·
Legal. Smart Hive may disclose information you provide to respond to subpoenas,
court orders, requests from authorities, and other legal process, and to
establish/exercise Smart Hive's legal rights. Smart Hive may also disclose your
information to defend against legal claims when Smart Hive believes that
disclosure is necessary to protect Smart Hive's rights, protect your safety or
the safety of others, investigate fraud, or respond to a government request. Smart
Hive may share Personal Information in order to investigate, prevent or take
action regarding illegal activities, suspected fraud, and situations involving
potential threats to the physical safety of any person, violations of Smart
Hive's Terms of Use, or as otherwise required by law.
·
Business
Transfers. As Smart Hive continues to develop its business, Smart
Hive may reorganize as a business entity, acquire entities, subsidiaries, or
business units, or enter into joint ventures with third-parties. In any of
these types of transactions, any information you provide may be one of the
transferred business assets (subject to any pre-existing privacy notice unless
you consent otherwise). In the event that all or substantially all of Smart
Hive's assets are acquired or Smart Hive merges with a third-party, your information
will likely be one of the transferred assets. You understand and agree that Smart
Hive reserves the right to transfer any information collected from you in the
case of any such transfer. In such event, Smart Hive will use reasonable
efforts to notify you before Personal Information about you is transferred and
becomes subject to a different privacy policy.
·
Affiliated
Businesses We Do Not Control. Smart Hive may
use third-party companies and individuals to perform functions on Smart Hive's
behalf. Examples include fulfilling orders, processing payments, hosting, data
storage, sending postal mail and email, removing repetitive information from
customer lists, analyzing data, providing marketing assistance, providing
search results and links (including paid listings and links), processing credit
card payments, and providing customer service. Smart Hive will provide such
entities with access to certain information needed to perform their functions,
but will take measures to ensure that they may not use it for other purposes. Smart
Hive shares information only as described above and with third-parties that are
either subject to this Privacy Policy or to a privacy policy that is at least
as protective as this Privacy Policy.
4. Security.
The security of your Personal Information is important
to Smart Hive. Smart Hive follows generally accepted industry standards to
protect the Personal Information submitted to Smart Hive, both during
transmission and once it is received. No method of transmission over the
Internet, or method of electronic storage, is 100% secure, however. Therefore, Smart
Hive cannot guarantee its absolute security. While no security system is
completely secure, Smart Hive and its third-party partners and vendors take
appropriate security measures to protect against unauthorized access or
disclosure of the information collected by Smart Hive. For Smart Hive, this
includes, but is not limited to, ensuring that all Personal and Financial
Information is disclosed only on a "need to know" basis and ensuring
that all Personal Information collected by Smart Hive is done so via secured
connections and protected and encrypted (using secure socket layer technology,"SSL") by industrial grade security
software to guard against unauthorized access.
5. Social Media Features and Tools.
The Smart Hive Services may include integrated social
media features and tools, such as the Facebook
"Like" button, and interactive mini-programs that run in the Smart
Hive Services. These Features may collect information on your IP address, which
page you are visiting on Smart Hive's site, and may set a cookie to enable the
Feature to function properly. Social media features and tools are either hosted
by a third-party or hosted directly on the Smart Hive Services. Your
interactions with these integrated social media features and tools are governed
by the privacy policy of the company providing it..
6. Access/Data Retention.
If you or your child's information changes, or if you
no longer desire the Smart Hive Services, you may make corrections and updates,
delete inaccuracies, or request deletion or further contact with you or your
child, by updating your account information or by contacting Smart Hive at common@moonlightmouse.ru. Smart Hive will respond to your access request within reasonable
timeframe.
Smart Hive will retain you and your child's
information for as long as you or your child's account is active, or as needed
to provide services. If you wish to cancel your child's account or request that
Smart Hive no longer use the information to provide services, contact Smart
Hive at the email address listed above. Smart Hive will retain and use the
information as necessary to comply with our legal obligations, resolve disputes
and enforce our agreements.
7. Special Notice REGARDING MINORS.
Smart Hive does not knowingly collect Personal
Information from persons under the age of 13 without parental consent. Smart
Hive requires device owners to specify their age before any Personal
Information is collected. If it comes to Smart Hive's attention that Personal
Information has been collected from a person under the age of 13, Smart Hive
will delete this information as quickly as possible. If you believe that Smart
Hive may have Personal Information from or about a child under the age of 13,
please contact Smart Hive at common@moonlightmouse.ru.
8. Conditions of Use/Changes to This Privacy Policy.
Smart Hive may update this Privacy Policy to reflect
changes to information practices. If Smart Hive makes any material changes, Smart
Hive will notify you by email (sent to the email address specified in your
account) or by means of a notice on Smart Hive's website, www.Smart Hive.com
prior to the change becoming effective. Smart Hive encourages you to
periodically review this page for the latest information on its privacy
practices. If Smart Hive makes material changes to how Personal Information
collected from children under age 13 is used, Smart Hive will notify parents by
email in order to obtain verifiable parental consent or, if Smart Hive does not
have such emails to contact parents directly, by reasonable means on Smart Hive's
website for the new uses of the child's Personal Information.
12. Contact Us.
If you have questions or comments regarding how Smart
Hive protects your information or this Privacy Policy, please contact us at common@moonlightmouse.ru.